To reset your password, submit your username or your email address below. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again.
The multilingual BTSF ACADEMY is only accessible via EU Login.
1. If you are already a registered user in BTSF ACADEMY:
Please create an EU Login account.
Your new EU Login account must be linked (migrated) with your existing BTSF ACADEMY account so that your settings and profiles are kept.
Once you have created your EU Login account, log in to our Training Management System, fill your details and then write an email to HADEA-BTSF-ACADEMY-SUPPORT@ec.europa.eu to request the migration of your BTSF ACADEMY account.
2. If you are not already a registered user in BTSF ACADEMY, please see the How to apply section.